THE owner of an Alva takeaway has spoken of his hurt and disappointment after a customer filed a complaint for undercooked food.

Bollini’s in Alva, under current ownership since 2018, came under fire on Sunday after a disgruntled customer posted photos of chicken allegedly purchased from the takeaway.

The chicken appeared to be slightly pink in patches and red in others, with the original poster warning others to stay clear of Bollini’s.

The owner of the shop took to Facebook to share his hurt at being accused of selling raw food, explaining that the tinge comes from a dye in the process.

Stefano Vani, owner of Bollini’s, said: “We are aware of the pictures that are going around on Facebook and would like to make an update on the situation which has escalated in the damaging of my business and its image.

“As we know, people are quick to jump to conclusions, especially on social media, but don’t realise the effects in doing so could have on a small business, not only to myself but my staff also.

“I would like to address that the chickens we buy in are fully cooked from the manufacturer and there is now way they are raw/undercooked.

“On Tuesday, February 6, a health and safety environmental health officer visited the premises as a complaint was made about a chicken being uncooked and presented pictures of this to myself.”

Food premises and restaurants/takeaways are subject to routine visits from the Food Standards Agency, to make sure they are up to scratch and keeping in line with regulations.

These inspections are carried out via Clackmannanshire Council, with the report feeding back to them for review.

The Advertiser contacted the council for an overview of the report, wherein they responded informing that Bollini’s showed no cause for concern in the way they do business.

A spokesperson for the council said: “The council’s environmental health team received a complaint on February 5 regarding undercooked food being sold at a business in Alva.

“A visit was already scheduled to take place on February 6. The complaint was discussed with the food business operator at this visit.

“The officer did not find any evidence to substantiate the complaint. There was no reason to require enforcement action to be taken against the business.”